Privacy Policy
Information We Collect & How We Use It
Welcome to Utopia. We respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our contact form.
When you visit our website, we may collect the following information:
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Personal Information: This includes your name, email address, phone number, and any other details you provide when filling out the contact form.
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Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
The information we collect is used to:
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Respond to your inquiries submitted through the contact form.
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Improve and personalise your experience on our website.
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Comply with legal obligations and protect our rights.
Data Processing in Compliance with POPIA & Data Retention
We process your personal data in accordance with the Protection of Personal Information Act (POPIA). We ensure that:
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Your data is processed lawfully, fairly, and transparently.
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Your data is collected for specific, legitimate purposes and not further processed in a manner incompatible with those purposes.
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We take appropriate measures to ensure your data is secure and protected against unauthorised access, alteration, or disclosure.
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting requirements.
Your Rights
Under POPIA, you have the right to:
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Access the personal data we hold about you.
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Request corrections to any incorrect or outdated personal data.
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Request the deletion of your personal data, subject to certain conditions.
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Withdraw consent to the processing of your personal data at any time.
We do not share your personal data with third parties, except as necessary to comply with legal obligations or protect our rights.
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.
View our accessibility statement here.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions or concerns about this privacy policy or our data processing practices, please contact us via the contact form on our website.
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